Everything you need to know about our Loyalty Card.
How do I earn Stamps?
You'll get a stamp for every hot or cold barista made drinks you purchase. Make sure you scan your Loyalty Card each time you place an order and your barista can add your stamps!
Can I share my Loyalty Card?
Yes! You can simply put in your name and email on the sign-up form on any other device to add it to theirs too.
You can collect Stamps together, anyone with your card can redeem Rewards.
What are Rewards?
You'll earn a Reward each time you collect 9 stamps. Rewards can be used to get a hot or cold barista made drink completely free! This includes all sizes, but extras like syrup or cream are not included.
However, if a drink already comes with cream, you'll get that included for no extra.
Do Stamps or Rewards expire?
No! Unlike other coffee shops (We're looking at you, Costa!), any Stamps or Rewards you earn will never expire. You can save up as many Rewards as you like on your card and redeem them when you please.
Now that's great value.
Are Stamps transferable?
We can move any of your stamps on our old paper Loyalty Card to your new, digital one! Ask your barista to help you do this at the till.
However, we are unable to move digital Stamps to a paper one.
I've lost my Loyalty Card!
No worries! Head back to the sign-up form and use the same name and email. You'll be able to re-add your Loyalty Card to your phone with all your stamps and rewards included.
Having trouble? Pop in store and speak to a barista or contact Ryan at ryan@easycoffeeorpington.com.
Why isn't my card updating?
Stamps are credited to your account immediately when processed by our Baristas, sometimes it can take a few seconds to a minute for them to show on your device.
Still not showing? Make sure you have internet or a data connection. Sometimes closing and reopening your mobile wallet can make it update faster.
If you're still having trouble, you can remove the card from your mobile wallet and redownload it from here (don't worry, you won't lose your stamps! Just use the same email you used to sign up).
Still having problems? Contact us at info@easycoffeeorpington.com or from our website.